The Bioclinic Athens and the Bioclinic Thessaloniki, part of the BIOIATRIKI Healthcare Group, are the first clinics to receive an accredited certificate from TÜV AUSTRIA Hellas for their ambulance services according to ISO 15224 standard, as well as for the entirety of their provided services.
The Ambulance Services of the BIOCLINICS offer a wide range of services covering emergency care, regular cases, and even medical tourism.
“The commitment to quality and safety is in the DNA of our services. BIOIATRIKI is the first private primary healthcare provider to recognize the necessity of implementing modern management methods and improving quality with rational standards. We consistently apply these standards to our nursing services, with a daily goal: to provide the best service and optimal care. We approach human health holistically, striving for the highest possible quality in every service we offer, without compromises or setbacks,” emphasizes George Ev. Spanos, President and CEO of BIOIATRIKI Healthcare Group.
From his side, Georgios A. Skourtis, General Manager of Secondary Care at BIOIATRIKI Healthcare Group, points out: “At Bioclinics, we focus daily on optimizing our patients’ experience who trust our services. This trust is our motivation for the continuous effort to upgrade the quality and safety of our services.”
As explained by Maria Germeni, Quality Improvement Director at BIOIATRIKI, this ambulance certification is another expression of the commitment to continuously upgrade the services offered.
Key points of this commitment include:
- Staffing the Ambulance Services with specialized rescuers.
- Transporting patients with modern mobile units.
- Ensuring that patients arriving by ambulance do not wait for the clinical doctor.
- Adhering to response time standards, as defined by Ambulance Quality Indicators.
- Developing a set of data to identify opportunities for improvement.