Who Is it Addressed To?

The scheme concerns employees who provide serving services, ensuring a high level of customer service in the food service business. They ensure the smooth operation of the dining area and proper communication with the kitchen. They adapt the serving process to customer needs, incorporating digital practices and e-commerce. They implement sustainable practices and circular economy principles in the business operations. They contribute to enhancing the customer experience while ensuring efficient and responsible operation.

Certification Procedure

The examination process consists of a theoretical examination.

Upon successful completion of the examinations, the professional is awarded a certificate of compliance that is valid for five years.

The Certification procedure for this specialization is Accredited by the Hellenic Accreditation System (E.SY.D.), National Accreditation System (E.SY.D.), in accordance with the requirements of the ISO/IEC 17024 International Standard.

For more information on the Certification Scheme, examination dates, prerequisites for participation and cost of Certification, please contact the People Certification Department (210 5220920, people.certification@tuv.at).