Who Is it Addressed To?

This Certification is designed for the employees of tourism sector, who serve each client individually, in order to plan and suggest a tourism service (a trip to the desired destination, accommodation, restaurant reservations, recreation activities, sports, visits to cultural sites and events, museums, archaeological sites, etc.) which is totally adjusted to his needs and interests. A Guest Experience Expert may be an employee of a travel agency, a hotel, a restaurant, a cultural site, museum, etc.

Certification Procedure

The examination process consists of a theoretical examination.

Upon successful completion of the examination, the professional is awarded a certificate of compliance that is valid for five years.

The Certification procedure for this specialization is Accredited by the Hellenic Accreditation System (E.SY.D.), in accordance with the requirements of the ISO/IEC 17024 International Standard.

For more information on the Certification Scheme, examination dates, prerequisites for participation and cost of Certification, please visit certifyprofessionals.gr or contact the People Certification Department (210 5220920, people.certification@tuv.at).