Who Is it Addressed To?

The scheme concerns employees who manage pastry units, with knowledge of legislation regarding the establishment and operation of food businesses. They design strategic development plans, use advertising channels and marketing tools to attract customers. They organize the unit’s finances, cost products, and evaluate customer satisfaction. They lead and coordinate staff, implementing quality procedures and project planning. They understand human psychology, motivate teams, and develop networks of contacts to achieve business success.

Certification Procedure

The examination process consists of a theoretical examination.

Upon successful completion of the examinations, the professional is awarded a certificate of compliance that is valid for five years.

The Certification procedure for this specialization is Accredited by the Hellenic Accreditation System (E.SY.D.), National Accreditation System (E.SY.D.), in accordance with the requirements of the ISO/IEC 17024 International Standard.

For more information on the Certification Scheme, examination dates, prerequisites for participation and cost of Certification, please contact the People Certification Department (210 5220920, people.certification@tuv.at).