TÜV AUSTRIA Albania, the leading Certification and Inspection Organization in Albania, certified Raiffeisen Bank Albania according to the international standard ISO 27001, for information security management.

On 27.12.2023, the certificate awards ceremony took place at the offices of Raiffeisen Bank Albania. The certificate was awarded by Mr. Fatjon Sinani, General Manager, Mrs. Desantila Qafa, Quality Manager and Mrs. Elona Pjetri, Office Coordinator of TÜV AUSTRIA Albania, From Raiffeisen Bank Albania the certificates were received by Mr. Erion Serti, Member of the Management Board CIO COO, Mrs. Entela Prifti, Head of Security and Safety Division and Mrs. Ariela Rrokaj, Information Security & BCM Senior Officer.

With the internationally recognized ISO 27001 certification, the practical security and protection of the organization’s information are ensured, maintaining the confidentiality, integrity, and availability of its information to all interested parties. At the same time, it creates increased resilience against risks or business threats that could affect the organization’s operation.

Mr. Sinani, General Manager of TÜV AUSTRIA Albania, stated, “We are proud of our collaboration and the successful completion of compliance assessment inspections for Raiffeisen Bank Albania, in accordance with ISO 27001 standards. This certification demonstrates their preparedness to efficiently manage potential risks and fosters confidence across the entire ecosystem. It emphasizes that information security is a top priority for the organization and the projects it oversees. These achievements result from the implementation of best practices and adherence to the ISO 27001 standard, certified by TÜV AUSTRIA”.

Mr. Serti of Raiffeisen Bank Albania stated: “We are proud to play the role of the leading bank in our country and continue to dedicate our efforts to providing high-quality services to all our customers. We invest in technology process methodology and most importantly people development. This is not the end of the journey but a step in the right direction. Our cooperation with TÜV AUSTRIA Albania has been instrumental in achieving this certification, and we are grateful for their expertise and support in this endeavour”.


About Raiffeisen Bank Albania

Raiffeisen Bank Albania is part of the Raiffeisen Bank International group with headquarters in Vienna, Austria. Raiffeisen Bank has been operating in the Albanian market since 2004 and is one of the leading banks in the banking industry. The bank offers a wide range of commercial products and services across the 4 key business lines it operates – retail customers, micro businesses, small enterprises (SE) and corporates and serves more than 465,000 customers. Raiffeisen On, the digital channel is the most innovative banking platform on the market as well as the most used. Our mission is to transform continuous innovation into excellent customer experience with the vision to be the most recommended group for financial services.


About TÜV AUSTRIA Albania

TÜV AUSTRIA Albania is a 100% subsidiary company of the Austrian organization TÜV AUSTRIA, which has been active for over 150 years.

Since 1872, TÜV AUSTRIA has brought safety, quality, innovation, environmental protection and entrepreneurial interests to a common denominator. From industrial companies, commercial and craft businesses to the health and municipal sector to scientific and research institutions. More than 3,200 employees in over 30 countries work for our customers and partners worldwide. With tailored services in the areas of testing, inspection, cyber security, data protection and certification as well as training and further education.

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