TÜV AUSTRIA in Greece announced the successful completion of the recertification process of Hellenic Duty Free Shops, a member of the Avolta Group, which operates an extensive network of duty-free stores in airports, ports, and border stations across Greece.
The certification concerns the implementation and effective operation of the Quality Management System, in accordance with the international standard EN ISO 9001:2015, as well as the Environmental Management System, in accordance with EN ISO 14001:2015. The assessment confirmed that Duty Free Shops apply procedures ensuring a high level of service quality, operational consistency, and full compliance with the requirements of both standards, while adopting practices that reduce their environmental footprint and strengthen their sustainable operation.
The certificate award ceremony took place at the Extra Schengen Walkthrough store at Athens International Airport. Attending the event on behalf of TÜV AUSTRIA in Greece were Ms. Maria Agapitou, Head of Management Systems & Products Certification Division, and Ms. Vaso Kotsaki, Head of CSR & Communication Division, while representing Hellenic Duty Free Shops were Mr. Pantelis Alasonas, Quality, Environment & Food Safety Manager, Ms. Evangelia Kyriakaki, Quality Coordinator, and Mr. Konstantinos Zorbas, Health, Safety & Environment Coordinator.
“Our collaboration with Hellenic Duty Free Shops is a prime example of how businesses can combine quality and environmental responsibility. The company’s certification is a clear reflection of this mission, creating value for both the market and society,” stated Ms. Maria Agapitou.
“We express our sincere satisfaction with our long-standing cooperation with TÜV AUSTRIA. The high-level services provided significantly contribute to the improvement of our operations. We look forward to new synergies that will further strengthen our journey toward excellence,” said Mr. Pantelis Alasonas.